langfristige Geschäftsbeziehungen BIBUS AG

Data protection information

We take your privacy seriously and would like to provide transparent information about the use of personal data in accordance with the Data Protection Act. We only use personal data for precisely described purposes and in compliance with your data protection rights.

Operator of this website

Allmendstrasse 26
8320 Fehraltorf

1. Type and purpose of use of personal data

When you visit the BIBUS website, general personal data is collected that is automatically transmitted or provided by the visitor.

- Log files

- cookies

- Forms

BIBUS uses personal data exclusively for the purpose of product development, improvement of services and communication with the company. In the case of contact forms and other personal data provided to us, only the data required for the provision of services is requested.


Each time the BIBUS website is accessed, personal data is transmitted by the respective Internet browser and stored in log files, the so-called server log files. The stored data records contain the following data: Date and time of access, name of the page accessed, IP address, referrer URL (origin URL from which you came to the web pages), the amount of data transferred, as well as product and version information of the browser used. The log file data records are used for technical diagnostic purposes and to optimize server settings.

Log files are automatically deleted after a maximum of 14 days or when the capacity limit is reached.


Accepting cookies is not a prerequisite for visiting our websites. However, we would like to point out that functions on our websites may be restricted if you do not allow us to set cookies.

What are cookies?
Cookies are small text files that are stored on your end device with the help of the browser and that save certain settings and data for exchange with our system via your browser. They do not cause any damage. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser on your next visit.

Which cookies does BIBUS use?
BIBUS uses cookies for Google Analytics, Google Maps, Youtube, and Google Re-Captcha. Most of the cookies we use are automatically deleted from your hard disk at the end of the browser session (hence session cookies). Session cookies are required, for example, to offer you the shopping cart function across several pages. We also use cookies that remain on your hard disk. On a subsequent visit, it is then automatically recognized that you have already visited us and which entries and settings you prefer. These temporary or permanent cookies (lifespan 1 month to 10 years) are stored on your hard disk and delete themselves after the specified time. These cookies in particular serve to make our website more user-friendly, effective and secure. Thanks to these files, it is possible, for example, to display information on the site that is specifically tailored to your interests. The sole purpose of these cookies is to adapt our offer to your customer wishes in the best possible way and to make your surfing with us as comfortable as possible.

What data is stored in the cookies?
We make every effort to avoid cookies. Only an identification number is stored in the cookies themselves. This number contains neither your name nor an Internet address (IP number). As long as you are not logged in to our site, this ID is not linked to your name or other personal data. We do not transmit any personal data to third parties, i.e. even if you log in, this information is not transmitted to third parties. We use cookies from the analysis tools to see which of our pages are visited and which products arouse the greatest interest, as well as to identify any technical faults.

How can you prevent the storage of cookies?
You can set your browser to only accept the storage of cookies if you agree to this. If you only want to accept BIBUS cookies but not the cookies of our service providers and partners, you can select the "Block third-party cookies" setting in your browser. As a rule, the help function in the menu bar of your web browser will show you how you can reject new cookies and disable cookies you have already received. We recommend that you always log out completely when you have finished using shared computers that are set to accept cookies.



Google Analytics is a service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") represented in the EU by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information collected by the cookie about the use of our websites (including your IP address) is usually transferred to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of our websites, compiling reports on website activity for us and providing us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. A transfer of this data by Google to third parties only takes place on the basis of legal regulations or in the context of order data processing. Under no circumstances will Google combine your data with other data collected by Google. By using this website, you consent to the processing of data about you by Google and the manner of data processing described above as well as the stated purpose. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. You can also prevent Google from collecting the data generated by the cookie and relating to your use of this website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link. You can find more information on Google Analytics and data protection at

4.2 USERLIKE - Live-Chat-Software

This website uses Userlike, a live chat software from the company Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany. With Userlike you can chat with our employees in real time. The following personal data is collected at the start of the chat:

  • Date and time of the chat,
  • URL of the previously visited website,
  • Amount of data sent. And if provided by you: First name, last name and e-mail address.

Depending on the course of the conversation with our employees, further personal data may be provided by you in the chat. The nature of this information depends largely on your request or the problem you describe.

All our employees are trained in data protection and in handling customer data. All our employees are obliged to maintain confidentiality and have signed an addendum to their employment contracts accordingly, which obliges them to maintain confidentiality and comply with data protection regulations.

When you access the website BIBUS GmbH - Pneumatik, Mechatronik, Umwelttechnik, Sonderlösungen the chat widget is loaded as a JavaScript file from AWS Cloudfront. The chat widget technically represents the source code executed on your computer that enables the chat.

In addition, BIBUS GmbH stores the history of live chats. The purpose is to save our customers a long history of requests and to allow us to constantly monitor the quality of our live chat service. The processing is in accordance with Art. 6 para. 1 lit. 6 para. 1 book f GDPR. If you do not want your live chat history to be saved, please do not hesitate to contact us using the contact details below. Saved live chats and all other data from you will then be deleted by us immediately.

The storage of chat data also serves the purpose of ensuring the security of our information technology systems. This is also our legitimate interest, which is why the processing is based on Art. 6 para. 1 letter f GDPR. The legal basis for the processing of the data provided in the chat is also Art. 6 (1) (b) and (f) GDPR.

Nähere Informationen finden Sie in der Datenschutzerklärung von Userlike


5.1 Contact forms

Visitors to the websites have several options for getting in touch with BIBUS via contact forms. They must enter the personal data marked with an asterisk in the contact forms. We only use this and other voluntarily entered data to answer contact inquiries in the best possible and personalized way.

All emails that reach us directly or via a contact form are stored by us.