Agriculture & Forestry

In a market where customers value reliability and recognised brands, BIBUS positions itself as a reliable partner with its commitment to comprehensive systems, exceptional customer support and high-quality solutions.

Fehraltorf
06/09/2023
5 min
Landwirtschaft

BIBUS: Providing Comprehensive Solutions in Agriculture and Forestry Industries

BIBUS emerges as a reliable and trusted partner for clients operating in the agriculture and forestry sectors. With their extensive expertise in providing complete systems, they cater to a diverse range of customers, including small and medium-sized enterprises. One of the main challenges faced by these customers is their lack of expertise in machines, particularly when they are exploring new or unfamiliar territories. BIBUS steps in as a valuable resource, leveraging their wealth of knowledge to guide and support customers in developing new machines and solutions that guarantee success in the market.

BIBUS shines as a problem solver in both the forestry and agriculture industries, offering comprehensive solutions for various types of machines, such as harvesters, remote-controlled robots, trailers, and tractors. Clients turn to BIBUS when they encounter performance or technical issues with their equipment. The company's strength lies in their ability to provide effective solutions that enhance performance and address technical glitches. Operating in highly competitive markets, where price sensitivity plays a significant role, BIBUS sets themselves apart by prioritizing the delivery of quality components over cheaper alternatives. They understand the importance of recognized brands and excellent service, especially when customers export their products. BIBUS goes above and beyond to meet and exceed these expectations.

What truly sets BIBUS apart and makes them the preferred choice for clients is their commitment to providing fast and efficient customer support. Unlike larger competitors in the industry, BIBUS boasts a less complex organizational structure that enables them to respond swiftly to customer inquiries and provide localized assistance. Their expertise extends beyond the initial installation phase, as they excel in providing ongoing support throughout the entire system cycle. From troubleshooting to after-sales services, BIBUS ensures that their customers receive exceptional service at every stage. This dedication to customer satisfaction sets them apart from competitors who tend to prioritize larger clients over smaller ones.

BIBUS's success can be attributed to their vast experience in different fields, with a particular focus on mobile hydraulics. The collective knowledge and cross-industry expertise of their colleagues contribute to a significant reduction in the risk of machines not functioning as intended. BIBUS takes pride in their remarkable 95% success rate, meaning their solutions work seamlessly on the first attempt in most cases. While some adaptations may be necessary, BIBUS ensures that their high-quality solutions are delivered promptly, allowing customers' machines to work instantly, thus minimizing downtime and maximizing operational efficiency.

In a market where reliability and recognized brands hold utmost importance, BIBUS continues to position themselves as a trusted partner in the agriculture and forestry industries. Their commitment to offering comprehensive systems, exceptional customer support, and high-quality solutions has earned them a reputation as a go-to provider for clients seeking reliable and efficient solutions. BIBUS remains dedicated to meeting and exceeding customer expectations, delivering long-lasting value to their clients in the ever-evolving landscape of agriculture and forestry.

Expert

Matteo Artusi

Matteo Artusi

Business Area Manager

Matteo Artusi is Business Area Manager for BIBUS Hydraulik AG.